Contact support

How to reach BestShot support, and what to include so we can help quickly.

Email hi@stephenlovino.com for help, privacy questions or account deletion. On Watch, you can also choose Contact support from your account menu.

What to include

  • What you were doing and what happened, in a sentence or two.
  • Whether you use Windows or Mac.
  • Your BestShot version: open Settings → General, and under About click Copy, then paste it into your email.
  • The exact wording of any error message. A screenshot helps.
  • For a Watch problem, the Watch link of the page.
Heads up

Never send passwords, access tokens or GoHighLevel integration tokens by email or in public issues. We will never ask for them.

Private recordings

If your question involves a private recording, tell us which page it is. Asking for help is not permission to browse your library, and support cannot sign in as you.

Requests about your data

To ask for a copy of your account information or for your account to be deleted, email from the address on your account. See Privacy and your data.

Still stuck? Email support and tell us what you tried.